This notice summarizes how FinFriend data is retained, reviewed, and deleted.
Active use
While a FinFriend account remains active, BrasMedia may retain account data, user-entered planning information, support records, and relevant security logs for the continued operation and protection of the service.
Deletion and closure
When a user closes an account or a valid deletion request is approved, BrasMedia expects to remove or anonymize data when identifiable retention is no longer justified. Some records may remain longer where legal, accounting, security, or dispute-related reasons require that result.
Financially relevant records
Because financial-context products can generate support, audit, or dispute questions after an account change, certain records may need to remain available for a defensible operational period even after a user stops active use.
Backups and technical copies
Technical backups, caches, and short-lived recovery copies may persist temporarily before they are overwritten through normal system operations.
Relationship to account deletion
This notice describes the broader retention model. To initiate a public deletion request, use the FinFriend Account Deletion Guidance.