This page explains the public route for requesting account closure or deletion review for Gestão e Transporte.
Scope of a deletion request
Depending on the customer setup, a request may concern:
- closure of an organization workspace or administrative account;
- deletion of identified user information;
- deletion or restriction of operational records that are no longer justified for continued retention.
Information that helps the review
Requests should identify the organization, account, or operational context involved and explain whether the request affects active workflows, audit review, or legal obligations.
Why immediate deletion is not always possible
Operational products can contain records that still matter for billing, workforce administration, dispute review, security analysis, or statutory retention duties. BrasMedia may therefore need to retain limited categories for a defensible period even after active access ends.
Transition and export expectations
Before final deletion or workspace closure, customers should preserve any reports, route history, dispatch references, or audit-relevant records they need for their own compliance or continuity requirements.
Request route
Use Contact and Privacy Requests and clearly identify the affected Gestão e Transporte scope.
For the broader retention model, see the Gestão e Transporte Data Lifecycle Notice.