These Terms of Use govern access to and use of BrasMedia unless a signed order form, master agreement, or enterprise addendum states otherwise for a specific customer relationship.
Order of documents
These public Terms are intended to describe the default legal framework for BrasMedia. If a signed commercial document, order form, statement of work, implementation schedule, or enterprise addendum conflicts with these public Terms for a specific customer relationship, the more specific signed document controls for that relationship.
Service scope and positioning
BrasMedia is offered as a product for managing branch-based corporate TV and indoor display operations. Depending on the applicable plan and implementation, the service may support content management, scheduling, templates, playback coordination, device operations, and related administrative workflows.
BrasMedia is not marketed through this page as an emergency alert service, a guaranteed broadcast network, or a substitute for customer-side connectivity, physical hardware maintenance, or local compliance processes.
Eligibility and authority
BrasMedia is intended for business, institutional, or other authorized organizational use. A person creating or administering a workspace represents that they have authority to act for the relevant customer or organization.
If a customer permits employees, contractors, agencies, franchise operators, or other representatives to use the service, the customer remains responsible for the access it grants and for the instructions issued through its workspace.
Accounts, credentials, and administrators
The customer is responsible for the users, administrators, operators, and contractors who access BrasMedia under its organization or workspace. The customer must:
- keep account and organization information reasonably accurate;
- control who receives administrative access;
- protect credentials and internal access processes;
- revoke access when a user no longer needs it.
If BrasMedia reasonably believes an account is compromised or being used in a way that threatens the service or third parties, access may be restricted or suspended while the issue is reviewed.
Administrators should assign permissions conservatively and should not share credentials or maintain dormant privileged accounts longer than operationally necessary.
Customer content, instructions, and deployment choices
The customer keeps responsibility for the content, schedules, messages, assets, and operational instructions introduced into BrasMedia. By using the service, the customer grants BrasMedia the limited rights needed to host, process, transmit, cache, display, back up, and otherwise handle that content for the purpose of operating the product and supporting the customer relationship.
The customer represents that it has the rights and authorizations required to upload and publish the material it provides to BrasMedia.
If the customer uses BrasMedia to display workforce, visitor, promotional, or operational content, the customer remains responsible for deciding whether the content is lawful, accurate, appropriate for the audience, and compliant with labor, privacy, accessibility, consumer-protection, or sector-specific rules that apply to its deployment.
Integrations, devices, and third-party dependencies
BrasMedia may interact with customer devices, browsers, operating systems, connectivity providers, media sources, or third-party services. Those external dependencies can affect performance, compatibility, playback behavior, or content availability.
BrasMedia is not responsible for failures caused primarily by customer infrastructure, unsupported hardware, local network conditions, third-party vendor outages, or customer-side misuse of device or account credentials.
Acceptable use baseline
BrasMedia may not be used to:
- violate law, regulation, contractual restrictions, or third-party rights;
- distribute unlawful, infringing, deceptive, or malicious material;
- attempt unauthorized access, abuse, scanning, denial of service, or credential attacks;
- interfere with the stability or security of the service;
- bypass payment, plan, or account limitations in bad faith.
Additional rules appear in the BrasMedia Acceptable Use Policy.
Commercial relationship
Commercial details such as pricing, term, billing cadence, taxes, implementation scope, or any negotiated service commitment are governed by the signed commercial document for the relevant customer relationship. If a conflict exists between these public Terms and a signed commercial agreement, the signed agreement controls for that customer.
For public billing and refund guidance, see the BrasMedia Commercial Terms Overview.
Changes, support, and availability
BrasMedia may update BrasMedia, modify features, introduce new limits, retire older workflows, or change integration behavior as the product evolves. Public product materials do not create a promise that every feature, integration, or operational behavior will remain unchanged forever.
BrasMedia may also perform maintenance, security work, or operational changes that temporarily affect availability. Public documentation alone does not create a fixed uptime warranty or support-response commitment.
Suspension and termination
BrasMedia may suspend or terminate access where reasonably necessary because of:
- non-payment or unresolved commercial breach;
- misuse, fraud, or security risk;
- repeated or material violation of these Terms or the Acceptable Use Policy;
- legal or platform restrictions that prevent continued service.
The customer may stop using BrasMedia according to the governing commercial arrangement. Data handling after termination is addressed in the BrasMedia Data Lifecycle Notice.
Suspension or termination does not automatically erase data immediately from all systems. Retention, deletion review, backups, and hold obligations are addressed separately in the BrasMedia Account Deletion Guidance and the BrasMedia Data Lifecycle Notice.
Intellectual property, feedback, and third-party software
BrasMedia, its product materials, documentation, interface design, branding, and underlying software remain protected by intellectual property law and by any specific license terms or commercial rights that BrasMedia grants to the customer.
Except to the extent expressly permitted by law or agreement, the customer may not copy, reverse engineer, redistribute, or create derivative commercial offerings from protected BrasMedia materials.
If a customer submits feedback, suggestions, workflow ideas, or non-confidential improvement proposals about BrasMedia, BrasMedia may use that feedback to improve the service without owing a separate fee unless a signed agreement states otherwise.
Third-party software, libraries, or services remain subject to their own licenses and terms. See the BrasMedia Third-Party Notices page for public notice guidance.
Confidentiality and sensitive deployment information
Customers should not place information into public support or documentation channels that they consider confidential, security-sensitive, export-controlled, or otherwise restricted unless the relevant commercial or support process explicitly supports that disclosure. Public legal pages do not create a secure document-submission workflow for every type of sensitive information.
Disclaimers and high-risk use limitations
To the maximum extent allowed by applicable law and except where a signed agreement states a specific commitment, BrasMedia is provided on an “as available” and “as configured” basis. Product outputs may depend on customer content, customer configuration, third-party providers, browser or device behavior, and network conditions outside BrasMedia’s control.
BrasMedia should not be used as the sole basis for emergency alerts, legally mandated safety notices, or other high-risk operational decisions unless a customer-specific agreement expressly states that BrasMedia is being supplied for that purpose.
Liability framework
Nothing on this page excludes liability that cannot lawfully be excluded. Subject to that rule and to any signed commercial agreement, BrasMedia expects liability for indirect, incidental, special, consequential, or loss-of-profit damages to be excluded, and any aggregate direct liability to be limited to a commercially reasonable amount connected to the affected customer relationship.
Customer responsibility and indemnity baseline
To the extent allowed by applicable law and the governing contract, the customer is responsible for claims, losses, and disputes that arise from:
- content, instructions, or deployment choices supplied by the customer;
- unauthorized or unlawful use of BrasMedia under the customer’s workspace;
- violation of third-party rights, law, or customer-side obligations in material uploaded or displayed through the service.
Any more specific indemnity structure for a paid customer relationship should be governed by the signed commercial agreement rather than inferred only from this page.
Governing framework and updates
BrasMedia may update these Terms when the product scope, legal posture, or publishing structure materially changes. The published version and last-updated date on this page identify the current public revision.
If no signed agreement states a different governing framework, applicable mandatory law will control to the extent required for the relationship and jurisdiction involved.
For privacy and request routing, see the Contact and Privacy Requests.